Why this course?
Many people are comfortable with the processes of their job but lack confidence when talking to bereaved people – aware they need to be sensitive but with only their personal experience to guide them. Unfortunately learning by mistakes in this arena means potentially causing hurt or upset to someone who is already struggling.
This short course, developed jointly with the bereavement charity Cruse, helps you better understand how loss affects people and how to support them with empathy and confidence.
Who is it for?
This confidence-boosting programme is ideal for anyone who wants to improve their communication skills with grievers, recognise signs of complex grief, and know where to signpost those who might need additional support.
Duration: 3 hours
Delivery: Live online with a Cruse Tutor
What’s covered?
The course provides an invaluable introduction to:
- Understanding loss and its impact
- Understanding theories of grief
- Communication
- Complicated grief
It also covers:
- Putting the learning into practice
- Self-care and supporting the team
- Agencies who can help
Programme
10.05 Sign in available
10.15 Introduction
10.20 Understanding loss and its impact
10.45 Grief – understanding theories of grief
11.30 Short break
11.45 Communication
11.45 Complicated Grief
12.00 Putting it all into practice
12.15 Looking after yourself
12.45 Questions and answers
13.00 Finish
Investment:
members £155 + VAT
non members £195 + VAT