Why this course?

Be empowered to act with confidence having gained knowledge and understanding of relevant laws and best practice procedures. You will also be able to recognise costly common pitfalls and how to avoid them. Plus learn about  potential new income streams and how to avoid disputes relating to grave ownership.


Who is it for?

Cemetery staff at all levels will benefit as will those with a responsibility for cemeteries but who are not involved in their day-to-day management.


Duration: 2 x 3 hour sessions on 2 consecutive days

Delivery: Live online


What’s covered?

  • Local authorities’ cemeteries order 1977 (LACO)
  • General powers of management compliance
  • Registers and records
  • Granting and extending exclusive rights of burial
  • Consent avoiding disputes
  • Burials; depth
  • Shallow graves
  • Administration processes
  • Grave digging – procedures, preparations, backfilling
  • Memorials
  • Creating burial space
  • Exhumation
  • Transfer of exclusive rights of burial

Programme 

Day 1: Sessions 1 & 2 

9.15 Sign in and introduction 

9.30 Local Authorities’ Cemeteries Order 1977 (LACO) 

10.20 Short break 

10.30 Administration processes, grave digging, memorials, exhumation overview 

11.20 Short break 

11.30 Questions and answers 

12.30 Finish 

Day 2: Sessions 3 & 4 

9.15 Sign in and introduction 

9.30 Granting and exercising the exclusive right of burial (EROBO) 

10.20 Short break 

10.30 Transferring the EROB 

11.20 Short break 

11.30 Questions and answers 

12.30 Finish

Investment:

members          £150 + VAT

non members  £225 + VAT

Your Instructor

Technical Officer Sofia Allana FICCM (Dip)

Sofia is the Technical Services Officer for the ICCM. Her career in bereavement started in 2002, covering all aspects of cemetery and crematorium management. Before joining the ICCM, Sofia was Head of Islington and Camden Cemetery Services, managing a team of 25 and 226 acres across three sites. She was responsible for creating and implementing robust policies and managing various in-house cemetery development projects. Sofia implemented and directed the council's trading arm that boosted revenue of memorial sales. Sofia handled external ground maintenance, memorial permits, following health and safety legislation, and supervised exhumations. In addition, she developed and maintained special cemetery spaces for children and babies. Sofia joined the ICCM in 2019 and uses her vast experience to help members on cemetery and crematorium operational and legislative issues. As well as holding the ICCM Diploma, she has also obtained her TQUK Level 3 award in Education and Training (RQF) and delivers training for the ICCM on multiple subjects within bereavement services.